If you want to freeze your membership due to illness, military operation, or need a break from exercise. Orangetheory freezes membership in super easy steps.
Orangetheory freezes your membership for 30 to 60 days for non-medical/military reasons twice yearly at $15/month. If it’s for medical/military reasons, the studio will extend it without a suspension fee. The fee depends on the location.
There are some other details that we will provide today. So let’s get started!
Guidelines to freeze Orangetheory membership
Here are some guidelines to freeze orangetheory membership:
- OTF freeze time is a minimum of 30 days and a maximum of 60 days (except for medical or military reasons)
- You have to sign the freeze request form in person or online (depending upon the studio manager)
- If you want to freeze for more than 60 days, you need to pay a one-month complete fee to freeze it for the next 60 days (twice a year).
- If you have medical issues, submit medical reports to extend the freezing period.
- Your billing date will be changed as you unfreeze the account; it allows you to enjoy the classes left in your previous month’s membership.
- You cannot join any class until your membership is reactivated.
- You have to pay a freeze fee, depending on the location.
- Membership freezes after the approval of studio manager
- As the period ends, membership will automatically revert to regular monthly billing.
- The studio manager must extend or terminate your membership after your freezing period ends.
How does Orangetheory freeze membership?
You must submit an in-writing request or a form to pause/freeze your OTF membership. There are two methods to send your freeze request.
Online method (if applicable)
Some studios allow the online method to freeze your OTF membership. I follow the following steps to freeze my membership:
- First, call your studio to ask that they permit you to share the documents online. If yes, you have to ask for a form on your email.
- Ask them to share the form. The form with your sign is a compulsion to get approval. You cannot just inform with an email. You need to fill out the freeze request form.
- You have to fill out the form digitally or scan the form you printed. You have to send them back to their email. It will make them to consider your request.
- In the COVID-19, they allow their members to apply for freeze using email. Some studios do continue this method after COVID.
It depends on the approval of the manager. You will receive a call or email for the confirmation. If not, you must contact your studio manager to proceed with your request.
In-person Method
Sometimes, your studio does not support online forms. You need to submit those forms manually by visiting the office.
- You must request to freeze the membership in the same studio where you registered. You need to share your details with the front desk team. The second thing you need is to ask for the suspension of your membership.
- Please fill out a form with your signatures and return it to the team to proceed. Ask for the confirmation of the freeze request.
- They will confirm your request in the following 2 to 3 days. If not, you need to ask them again by call. You can check the change in status on your app.
- You will see a “Class reaming: 0” or “0 Class pack” message on your app. It means that your account has been frozen.
Once it is done, you have to pay $15 only by regular autopay date. After 60 days, membership will revert to normal. You can do this twice a year.
When does Orangethoery not charge any suspension fee?
Orangetheroy doesn’t change any suspension fee in two cases:
- Medical Issue
- Military Issue
Medical Issue
If someone gets injured and the doctor prescribes to rest for more than one month, they will not get charged. Not only that, orangetheory automatically extends the freezing period.
You need to submit valid documents as proof to offer to freeze your orangetheory membership without any monthly charges.
Mililaty reasons
You are a military soldier and have to move for a mission. You can inform Orangethoery Fitness Studio by phone, email, or in person. They will pause your OTF membership.
How to unfreeze your orangetheory Membership?
If you apply for 60 60-day freezing period, it will revert to normal as the period ends. If you want to complete days, You don’t need to unfreeze the membership. It will automatically revert to normal as the period ends.
If you want to unfreeze it earlier, contact your home studio. It will continue where you left it. The procedure can vary from studio to studio.
Once you unfreeze, it asks you to pay a drop-in fee to book a class. You don’t need to pay for that. Contact to your studio to book that class for you.
Why do we need to freeze Orangetheory membership?
There are specific reasons to freeze the Orangetheory Fitness (OTF) membership over cancellation:
- Start where you left off
- Save up to 80% on freezing
- No late class fine
- No effect of price increase
- Avoid husstle of start over again
Start where you left off
It means that when you freeze the membership, it will continue where you left off. OTF will not charge you for the new class when you unfreeze it.
For instance, you request a freeze when you have 10 days left in the expiration of your class pack. It will continue for those 10 days and automatically change the billing month.
Save up to 80% upon freezing.
Orangethoery provides physical classes in their studio. OTF membership ranges from $69 to $400 (depending upon the package). For instance, if you choose a package of $119, you must pay a monthly fee.
If you freeze, you need to pay $15/month. You can save $104, a considerable saving if you go for an outing of 1 to 2 months.
It all depends on the location of your studio and the owner. Sometimes, they didn’t charge any money for freezing your membership for a month or 2.
No late class, fine
Some people have problems continuing to go to the gym with it. They think that they should go because of the high fee they are paying.
In such cases, freezing your account is a better option. It will enable the options, and you will be relieved that you only need to pay $15/month.
Some studios charge late-class fines for the class. You can enjoy the freeze period without paying any late class charges.
No effect of price increase
You will not be affected by the hike in the membership prices. The fee remains constant unless you renew the membership after cancellation.
Paying 15 dollars will help you save on any price increment. You can save money while continuing your fitness journey.
Avoid the hustle to start over again.
If you hustle to apply again, freeze your offer for a time. It will be easy to reactivate it on call. Otherwise, you have to pay the registration fee to start over again.
It will unlock your application to book the classes again!
Final Thoughts
Suppose you think that freezing an OTF membership is a hassle. It’s not! Even you get a lot of advantages to freeze over cancellation of membership.
You need to fill out paperwork to request a freeze. In cases of medical leave, you have to submit proper reports. Still, it depends on the manager whether your reason is valid or whether a fee is charged!
Keeping all these guidelines in mind, make it a hassle of a few minutes to save more than 70 per cent per month on your membership.
Frequently Asked Questions
Can I pause or put my Orangetheory membership on hold?
Yes, you can do the same twice a year. You can freeze your account for a maximum of 60 days for non-medical and no military reasons.
What is the freeze fee for a gym membership?
You have to pay $15/month to maintain your gym membership. It varies from studio to studio. Some studios don’t charge you a penny for freezing your account.
Can I cancel my membership while freezing?
First, you need to unfreeze your membership by clearing your pending. After that, you can apply for the cancellation of your membership.
