Are you no longer a member of Orangetheory Fitness Studio? Today, I will share the shortest guide that will help you cancel your Orangetheory membership hassle-free.
Whether you want to move away or find a new gym, luckily, you don’t need to worry about the cancellation process. There are many ways to cancel your Orangetheory membership.
in this easy guide, we’ll check the cancellation process of your Orangetheory fitness in person, by online, through email or mail, and by phone. We’ll also provide you a answer to getting the refund or pausing your account.
If you want to cancel your Orangetheory membership,
- You need to provide an in-writing, signed notice to the studio 30 days in advance. It can be through online cancellation form, in-person, email or by post.Â
- You can also visit the fitness studio location where you registered and fill out the cancellation form or, fill out the membership cancellation form with Orangetheory Fitness.
- You can also cancel the Cancel Orangetheory by certified mail
It helps to proceed with the cancellation process.
So let’s get started!
Here are the ways to cancel the orangetheory membership:
Step 1: Account Activation (If applicable)
Orangethoery allows you to deactivate your account twice a year. You can only freeze it for less than 60 days. If you freeze your membership, you must pay a small fee to continue.
Before giving notice of cancellation, you need to reactivate your account. Only activated accounts can be cancelled by the home studio manager.
Step2: Cancel Orangetheory Membership (Notice of Cancellation)
After collecting the required information, it is time to send a notice. You need to send notice 30 days before you want to cancel your Orangetheory Fitness membership.
You can send your notice using the following methods:
- In-person
- Online
- By Post/mail
- By email
- By Phone
1. Cancel Orange Theory membership – in person
First of all, you need to visit the studio where you registered. You can cancel your Orangetheory membership in person. You can ask the front desk officer to cancel your membership.
They will provide you with a form to submit your request in writing. You need to fill out the form and sign it for confirmation. Remember to take a picture or copy of the submitted document.
2. Cancel Orangetheory membership by email
Email the nearest orangetheory office stating that “cancel my orangetheory membership.” Explain your reason correctly, which will help the team take action on the request.
Most of the time, studios have no official email address. You can ask your OTF manager for an email to share your cancellation letter with him.
The manager will send you a form, and you need to print or fill it digitally with your signatures.Once done you can send it back to the manager to consider your request.
3. Cancel Orangetheory Membership by online form
You can cancel your Orangetheory membership online. Visit Orangetheory cancellation information to submit a cancellation form. Here, you need to choose the studio where you registered yourself.
Remember that there shouldnt be any internet connection issue with you. Otherwise you need to fill and submit the form again.
4. Cancel orangetheory membership by Post or mail
For instance, if you move to a new location, share a notice by post or mail. After providing your membership details, you must communicate your request with a reason.
The subject of your mail should include your membership ID and cancellation request. It will help them to initiate the cancellation process. You need to add you signatures in the last to confirm that the letter is sent by you to proceed the request
You can get the address of your studio from the official orangethoery location page. At the end you need to confirm from your manager that they received your letter or not.
5. Cancelling orangetheory membership by calling OTF studio
You can call the orangetheory office to say, “I want to cancel my orangetheory membership.” They will ask you to provide the details to find your membership ID and take action.
You can find the number of your OTF home studio by visiting the orangetheory page. Still they will ask you to fill up some kind of form with signatures to confirm that you are taking that action.
Step2: Ask for the cancellation receipt
A cancellation receipt is the only proof that you are no longer a member of Orangetheory Fitness Studio. You should have that in your hand.
The termination process will start with the issuance of the cancellation receipt. Whether you send a document by any means, you need to call to remind them about the cancellation receipt.
Step3: Final Charges
You have to pay the final charges to the company. Orangethoery cancels your membership within 30 days. It also deducts the money within 30 days of the issuance of the cancellation receipt.
If you attach a card with no balance, it doesn’t cancel your membership. You need
Step4: Confirmation of cancellation notice
The next thing is confirmation of the cancellation notice. You can share your cancellation receipt to ask whether they cancelled your membership!
It is essential because they will automatically deduct the charges from your bank account after completing the month. In case of any issue or further deduction, you can keep the account accountable for it.
1. By call
Within 30 days, you have to confirm that they cancelled your membership. It is essential to avoid any inconvenience in the future.
If they deduct any extra payment method, you can raise your concern. Without that, you are unable to take any action.
2. Visting Nearest home studio
Visit your nearest home studio to confirm your membership cancellation process. There is online tracking by Orangetheory to ensure the cancellation.
Refund policy
Orangetheroy will refund the fee to the new member within 30 days. There is no policy for members who want to cancel their membership after a month.
You will not get any refund even if you cancel it one day after the 30-days time period.
Does Orangetheory offer immediate cancellation?
Yes, Orangethoery offers immediate cancellation with a cancellation fee for going against the cancellation policy. In the following cases, you will not be charged for an immediate cancellation:
- A sudden disability or illness that prevents you from working out.
- You are more than 30 km away from Orangethoery Fitness Studio.
- You are set for bankruptcy and cannot pay a membership fee.
Why do we need to cancel our Orangetheory membership?
The question arises: Why can’t we leave it just informing orange theory the same day? There are specific reasons for giving notice within 30 days.
To avoid an automatic payment deduction, Issue
It’s not like you say someone, and he cuts your name from registered. The software works on a database. It will automatically deduct your payment, considering you are a member of OTF.
To Enjoy an Unused Session
Within the cancellation period, you can enjoy the unused sessions. You can come and join the workout sessions until the date they cancel your subscription.
Final Thoughts
Orangetheory membership cancellations need a written notice in advance. You can follow the steps to cancel your Orangetheory membership within time easily.
If you leave without informing them or do not get a cancellation receipt, they can deduct the following month’s fee from your bank account.
You need to track your application for the complete termination of the account.
Frequently Asked Questions
Is Orangethoery charging any cancellation fee for membership?
Unlike other gyms, Orangetheory Studio doesn`t charge any fees for cancellations. You charge 1 monthly fee for the membership after the notice of cancellation.
How to cancel Orangetheory membership on app?
Unfortunately, you cannot directly cancel your Orangetheory membership through the app itself. The app does not have a cancellation feature. You have to fill out a form in person, online, by mail, or by email. You have to give a notice in advance 30 days before you leave
Is it hard to cancel an Orangetheory membership?
No, you can cancel it anytime. You must submit a form or written notice to the Orangetheory Fitness Studio to inform them that you want to cancel your membership.
